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Wanna Be Our Product Wizard?
In one of our previous posts, we were introducing the VoipNow Team as one of the most complex teams at 4PSA. It handles marketing, sales, customer support, and product development for a product that...
View ArticleHow To Become A Champion In 4PSA Community
Back in August 2012, when we rolled out the 4PSA Community, we knew this project implied a great deal of responsibility. Our community brings together people who team up on answers, solutions, and...
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Video Guide on How to VoipNow SPE for the First Time
Whenever we deal with a product for the first time, we can’t help exploring it. And, in most cases, we jump to it without any technical guidance. Because we’re curious by nature and, oh well, just...
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How to Win SMBs Over to Cloud Communications
A recent IDC article stated that “There’s a $100B cloud in our future.” On paper, this looks like a huge opportunity and it’s backed up by big trends such as the distributed enterprise, the...
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Time To Celebrate
It’s that time of the year again, when technology companies start opening champagne bottles, celebrating their products and success stories. We like bubbles very much as well, so we wanted to share...
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And The Happy iPad Mini Goes To…
On February 7th, to mark 4PSA’s 12th anniversary, we put out a challenge for all our partners. We asked you to send us a testimonial describing your experience with 4PSA’s products. And many of you...
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Software Vendors Killing Service Providers? Unified Communications as a...
The surge of Software-as-a-Service (SaaS) has left some providers worried. After all, with the rise of SaaS, clients may be able to buy solutions directly from software vendors, skipping these...
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VoipNow Changing the Communications Game for 8 Years
8 is definitely a lucky number. It signifies fortune and prosperity to the Chinese and wealth and abundance in Hinduism. For us, 8 is the number of years since VoipNow was born. Today we’re celebrating...
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In The Company of Strong Teammates
For the past three years, 4PSA’s girls cycling team mounted the podium in the women’s category at the Skoda Velo Challenge. We have a dedicated corner in our open space filled with the trophies they...
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Summertime Is the Perfect Time to Assess Your Contact Center
Business slows down in summer due to vacation time. That’s a fact. Be that as it may, for contact centers, considering the relatively low call center activity, the summer looks like the perfect time to...
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Unified Communications And The Future In Education
With technology advancing so fast, it’s often a wonder that the process of delivering education is still a piece of the twentieth century. It’s true that the world of online universities and learning...
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With Unified Communications, Remote Working Is Easier Than Ever
Last year, Yahoo CEO Marissa Mayer made the headlines when she announced that her employees would no longer be able to work from home. Some industry pundits speculated as to whether that meant the end...
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Three Things to Look For When Selecting Your Call Center Software Provider
Picture this modern-day scenario: a longtime retail company has run its own call center since inception, but recently because of the escalating costs and the need to create a better customer...
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VoipNow 3.5 Beta Is Here. Help Us Test It!
We have just released VoipNow 3.5 Beta. It’s been a long journey, but the first beta of the new version is finally here, better than ever. It contains over 80 core improvements designed to help you win...
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Brace Yourselves, Millennials Are Coming
The highly experienced but less tech-savvy baby boomer generation has been dominating the global workforce for some time now, but that’s about to change. Before you know it, the soon-to-retire boomers...
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How Unified Communications Can Improve Your Legal Practice Business
Imagine this scenario: a lawyer and a client, separated by thousands of miles, need to decide if they’re going to accept a settlement by the 5 p.m. deadline. They planned on connecting over the phone...
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How to Implement Collaboration Software in 3 Easy Steps
If you want to learn how not to implement collaboration software, here’s the perfect hypothetical situation: a mid-sized company is looking to enhance the knowledge sharing and productivity of its...
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The Role of UC Analytics in Driving Customer Loyalty
Take a look around you the next time you’re sitting in a café. Chances are nearly everyone you see will be glued to an Internet-connected device of some sort that is producing heaps of data – be it...
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SMBs Thankful for Their Unified Communications Systems This Holiday Season
As Americans join their families around Thanksgiving tables this year, many will reflect on their gratitude for family, friends, good health, and their jobs. Back at the office on Cyber Monday, SMB...
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Why the Cloud Is Vital for Any Business, Big or Small
Surely you’ve heard of Alibaba Group, the Chinese e-commerce and payment service catering to 300 million users in their home land, and plenty of other clients internationally. Their slogan is “Global...
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